FAQ
Frequently asked questions
Quick answers about shopping, delivery, payments and fragrance advice.
Do I need an account to checkout?
No. Guest checkout is available. Accounts are optional.
Can I order on WhatsApp?
Yes. Product pages, cart and the floating button support WhatsApp-assisted buying.
Do you deliver outside Nairobi?
Yes. Zahara Scents serves major towns across Kenya.
Which payments are supported?
The admin can enable manual M-Pesa, M-Pesa STK Push settings, PayPal, card gateways and cash on delivery where appropriate.
Can I request a perfume recommendation?
Yes. Use the scent finder quiz or WhatsApp for help by notes, budget, occasion and mood.